If that fails or isn't the exact error you see, uninstall, clean ( ) and reinstall.Ĭopy the disc contents to a desktop directory and install from that directory.ġ. Mac os: USER>library>application support>adobe>OOB Mac os: HD>library>application support>adobe>caps This could be due to missing files."Ħ4 bit win OS: Program Files x86\Common Files\Adobe\OOBEģ2 bit win OS: Program Files \Common Files\Adobe\OOBE File not found." or "Installer failed to initialize. Start at the top and work your way down applying applicable fixes until your problem is resolved.
Especially since the other Adobe software I have was easy to install. I haven't seen this with other companies with video editing software. I find it odd that Adobe has written software that is so hard to install. Since Adobe Photoshop Elements 15 installed and works fine, the problem is clearly with Adobe Premiere Elements 15. I have clicked through to obtain Adobe Support Advisor, and found no such software, unless that simply refers to messages like mine. I have tried installing in each case as admin, and that does not help. That failed, so I erased the folders for versions 14, and the partial install of Adobe premiere Elements 15, and tried the DVD install, and still got the error message.įourth, I copied the files from the DVD to the hard drive, and tried to install, and still got the error message.įifth, I downloaded the install files, and still got the error message. Third, I removed versions 14 of both using Windows Uninstall. Second, I tried to install Adobe Premiere Elements 15, and got the above error message. Please download Adobe Support Advisor to detect theįirst, I installed Adobe Photoshop Elements 15, from the DVD, and there was no problem. Error Message: "We've encountered the following issues
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